We Are Here to Serve You

Because our staff gets paid by commission, late cancellations and no-shows result in financial hardship. We require 24 hours’ notice if you need to cancel an appointment. For spa parties and couple services, we require 48 hours’ notice. For bridal packages containing three services or more, we require two weeks’ notice. Failure to give proper notice for your canceled appointments will result in service fees. Less than 24 hours’ notice will be charged 50% of service. No shows will be charged 100% of the service price.

We require a credit card to be held on file for all services.

For each guest’s safety and comfort, we ask that if your child is not receiving a service, they do not accompany you. Children 10 and under must have a parent on-premise during a service.

To maintain a relaxing and peaceful environment, please silence cellular devices when you visit.

If you are unhappy with your service, we may give an adjustment at the discretion of management. You must schedule corrections within ONE WEEK of the original appointment.

No photos or videos are permitted during spa services.

We take returns on AVEDA products only*, that were purchased from our location, within 90 days. 

*no returns on makeup